Case Study: Upgrading and Managing UCVFD’s IT & Security Infrastructure
Client: United Communities Volunteer Fire Department (UCVFD)Industry: Emergency
ServicesServices Provided by Zeus IT & Security: IT Infrastructure, Access Control, CCTV, Networking, System Management
Overview
United Communities Volunteer Fire Department (UCVFD) plays a critical role in safeguarding the community, requiring robust IT and security systems to ensure seamless operations. UCVFD entrusted Zeus IT & Security to upgrade and manage their entire infrastructure, from electronic security to IT networking and system administration. Unlike other providers who outsource various components, Zeus IT & Security delivers a fully integrated, in-house solution with expertise in all areas, ensuring reliability, efficiency, and security.
Project Scope & Execution
Access Control System Upgrade
Replaced outdated access control panels, power supplies, and readers.
Configured a new system and issued credentials for over 150 members.
Installed a dedicated server for database and software management.
Expanded system coverage by adding additional doors, ensuring proper security measures.
Upgraded door hardware, including handlesets, to match required security functionality.
CCTV System Modernization
Rewired the entire system with modern Cat6 cabling for higher bandwidth and reliability.
Installed a new IPVMS Server (NVR) and deployed high-resolution IP cameras.
Designed the surveillance system for optimal coverage and efficiency.
Implemented user-friendly software for live monitoring and quick footage retrieval.
Network Overhaul & Optimization
Upgraded network hardware, including a new router, managed switches, and enterprise-grade access points.
Integrated the entire network under a single point of management for easier monitoring and troubleshooting.
Configured cellular backup to maintain internet connectivity during outages.
Enabled real-time alerts to proactively address network issues before they impact operations.
Redesigned the network architecture to properly isolate traffic and improve their VoIP calling experience as well as day-to-day network traffic.
Reorganized their network rack and ensured that all cables passed certification.
Comprehensive IT & System Management
Manage all computers and servers, ensuring smooth operations.
Implement local and cloud-based backup solutions to protect critical data.
Provide patch management to keep all systems secure and up to date.
Administer software licensing and user access control.
Oversee email account management and member access.
Deployed specialized software solutions to centrally manage data, including fitness testing and ambulance lockbox management.
Why UCVFD Chose Zeus IT & Security
UCVFD required a partner with deep expertise across IT and electronic security systems, one that could deliver a truly full-service solution without relying on subcontractors.
Zeus IT & Security stands apart from competitors by providing:
End-to-End Expertise: From network administration to access control and surveillance, all services are delivered by Zeus personnel with extensive hands-on experience.
Integrated Security & IT Management: A single, cohesive strategy ensures all systems work seamlessly together.
Proactive Monitoring & Support: Real-time alerts, network redundancy, and dedicated support ensure uptime and security.
Custom Solutions for Emergency Services: Understanding the unique needs of fire departments and emergency responders, Zeus IT & Security tailors solutions to enhance operational efficiency and security.
Results & Impact
Enhanced Security: Upgraded access control and CCTV systems provide better visibility and access management.
Improved Efficiency: Modernized IT and networking solutions streamline operations and reduce downtime.
Reliable Infrastructure: Real-time monitoring and proactive maintenance ensure systems remain operational.
Scalability: Future-proofed infrastructure allows for seamless expansion as UCVFD’s needs evolve.
Conclusion
By selecting Zeus IT & Security, UCVFD now operates with a fully integrated, expertly managed IT and security ecosystem. Fire departments and emergency services looking for a trusted partner can rely on Zeus IT & Security to deliver best-in-class solutions with in-house expertise, ensuring seamless, secure, and efficient operations.
Interested in upgrading your IT and security infrastructure? Contact Zeus IT & Security today to discuss how we can tailor a solution for your organization.
To learn about opportunities to volunteer with UCVFD, visit their website:
